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Clarebooks.co.uk
3 DORSET ROAD,
EALING,
LONDON,
 W5 4HU
ENGLAND
Tel: +44 (0)20 8567 2464

 
About Our Service
 
Ordering & Payment
Credit Card Payment

Payment by credit card over our secure server is easy. Add any book to the shopping basket and enter your details on the form provided. Our site is secure and your credit card information is encrypted and sent to us via a secure server. This is the easiest way to buy.

Payment By Cheque

Once you have made your selection, please e- mail or telephone us with your contact details, along with the titles of the books you require. We will respond promptly to confirm that the books are still available, and will then reserve them for seven days whilst we await the arrival of your payment. Please do not send your cheque until you receive our confirmation of your order. Overseas customers will need to ask their bank to issue a cheque or bankers draft in pounds sterling.

Postage / Shipping Charges

All orders delivered to the United Kingdom will incur a postage charge of £3.60. For all other destinations, Shipping / Postage charges are calculated at cost and shown before you place the order. Just choose your delivery option when prompted.

Despatch & Delivery

We take great pride in our packaging and use a specialist product to ensure that books arrive with the customer in the same condition they left us. We endeavour to dispatch all orders within 24 working hours. Some orders will require a signature on delivery. You will be advised in advance if this is the case. All overseas orders are sent by airmail.


Book Condition Guide
We have described the condition of the books for sale as accurately as possible. If you follow the guidelines below we feel sure you will be happy with your purchase.

FINE
In Excellent Condition Bearing Only Slight Traces of Ownership

VERY GOOD
May Have Slight Foxing or Fading but Nice & Clean With Only Minor Faults

GOOD
General Wear With Minor Faults, Creases & Markings

FAIR
Too Worn to be Collectable but Still Complete & Readable

POOR
May be Damaged & Tattered but the Text is Still Readable


Company Policy
Privacy

All payment information received from our customers will be kept completely confidential and is destroyed after use.
We gather information from you to process orders and our site uses 128-bit SSL encryption to protect your financial information. We do not sell, give away or rent any of the information gathered nor will we contact you again after a satisfactory purchase has been made, unless it is at your request.

Satsfaction Guarantee

If you are not completely satisfied with your purchase please inform us immediately. If we are unable to resolve the problem to your satisfaction then a refund will be given upon the return of the book. Postage will only be refunded if the goods are faulty or not as described.


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